Repeated questions
Your team answers the same questions daily.
Overview
What is an AI website chatbot?
An AI chatbot is an assistant on your website (or WhatsApp) that understands natural questions and answers them using your own content — services, pricing guidance, policies, product details and FAQs.
Unlike old menu-based bots, modern AI assistants hold real conversations. But they must be set up carefully, with clear boundaries, accurate sources and a hand-off to humans, so they help rather than confuse.
We build chatbots that answer from approved content, collect contact details from interested visitors, route enquiries to your team and stay within the topics you choose.
At a glance
Chatbot Strategy & ScopeTopics and boundaries
Training on Your ContentFAQ creation
Lead Capture & CRM Hand-offContact capture
Good to know
A chatbot is only as good as the content it learns from. Clear FAQs and service pages make your chatbot more accurate.
In short: Instant, accurate answers for visitors — and more qualified leads for you.
Why it matters
When a chatbot helps most
AI chatbots are most valuable when…
Out-of-hours visitors
Visitors arrive when you are closed.
Missed leads
Visitors leave without getting in touch.
Product questions
Shoppers need help choosing.
International customers
Visitors in other time zones.
Busy support team
Support needs help with simple queries.
What we do
Chatbots that are helpful, safe and useful.
From content training to lead hand-off.
01
Chatbot Strategy & Scope
We decide what the chatbot should and should not do, which questions it answers, how it captures leads and when it hands over to people.
Ask about chatbot strategy & scope →What we do
- Use cases and goals
- Topics and boundaries
- Conversation flows
- Hand-off rules
- Success metrics
02
Training on Your Content
We prepare and organise your website, FAQs, policies and product information so the chatbot answers accurately and in your brand voice.
Ask about training on your content →What we do
- Content preparation
- FAQ creation
- Brand voice instructions
- Approved sources only
- Accuracy testing
03
Lead Capture & CRM Hand-off
The chatbot collects names, contact details and needs from interested visitors and sends them to your email, CRM or WhatsApp.
Ask about lead capture & crm hand-off →What we do
- Lead qualification questions
- Contact capture
- CRM and email integration
- WhatsApp hand-off
- Booking links
04
Safety & Boundaries
We set rules so the chatbot stays on topic, avoids making promises it should not, handles sensitive questions carefully and says when it does not know.
Ask about safety & boundaries →What we do
- Topic restrictions
- Answer guardrails
- Escalation triggers
- Privacy notices
- Conversation review
05
Monitoring & Improvement
We review conversations, find unanswered questions and keep improving answers and content every month.
Ask about monitoring & improvement →What we do
- Conversation review
- Unanswered question reports
- Content updates
- Lead reporting
- Monthly improvements
Old bots vs AI assistants
Traditional chatbots vs AI assistants.
Why modern AI assistants are more useful — with the right setup.
| Factor | Menu-based bot | Unconfigured AI bot | Our AI chatbot |
|---|---|---|---|
| Understanding | Fixed buttons only | Understands questions | Understands questions |
| Accuracy | Limited scope | May make things up | Answers from approved content |
| Leads | Basic forms | Not set up | Qualified lead capture |
| Safety | Predictable | Unclear boundaries | Clear guardrails and hand-off |
| Improvement | Manual edits | None | Monthly review and updates |
What's included
What is included in chatbot development.
Every chatbot includes scoping, content preparation, safety rules, integration and testing.
Platform and AI usage costs are explained upfront and billed at cost.
Get a free consultation
Scope & strategy
Content preparation
FAQ creation
Brand voice setup
Safety guardrails
Lead capture
CRM / email integration
WhatsApp option
Website installation
Testing
Conversation reports
30 days support
Industries
AI automation for every industry.
E-commerce stores, agencies, professional services, education and B2B companies all have repetitive work that AI can take on safely.
E-commerce & retailHealthcare & clinicsReal estateEducation & coachingHospitality & travelLegal & financeManufacturing & B2BStartups & D2C brandsLocal servicesSaaS & technology
Pricing
AI chatbot pricing.
Setup projects with optional monthly management.
Chatbot Starter
An AI assistant for common questions.
From ₹34,999
International: from US$449 · one-time
- Trained on your website and FAQs
- Lead capture
- Email hand-off
- Safety rules
- Website installation
Chatbot Pro
Most popularAdvanced assistant with integrations.
From ₹74,999
International: from US$999 · one-time
- Products and services knowledge
- CRM integration
- WhatsApp channel
- Booking links
- 60 days support
Chatbot Care
Ongoing monitoring and improvement.
₹9,999 / month
International: US$149 / month
- Conversation reviews
- Content updates
- Lead reports
- Model updates
- Monthly report
Prices exclude GST where applicable. Final quotes depend on scope.
Will the chatbot give wrong answers?
We reduce this risk by training it only on approved content, setting clear boundaries and telling it to say when it does not know and offer a human contact.
Can it work on WhatsApp?
Yes. We can set up AI assistants on WhatsApp through approved business messaging providers.
Does it collect leads?
Yes. It can ask qualifying questions and send contact details to your email, CRM or WhatsApp.
Which platforms does it work with?
WordPress, Shopify and most other websites through a simple script installation.
What does it cost to run?
Running costs depend on the platform and conversation volume. We estimate them before you start.
Is visitor data safe?
We use reputable platforms, add privacy notices and only collect the information you need.