Privacy Policy

Who we are

This website is operated by Swati Web Technologies Pvt. Ltd. (“we”, “us”, “our”), a digital marketing, SEO, content and web development agency based at Santoshi Vihar, Ayodhya Bypass Road, Bhopal, Madhya Pradesh 462041, India. This policy explains how we collect, use and protect personal information when you visit our website or contact us.

Information we collect

We collect information you choose to give us, and limited information collected automatically:

• Contact details you submit through our forms, email, phone or WhatsApp — such as your name, email address, phone number, company, website and message.
• Project information you share with us about your business, goals and budget.
• Usage data such as pages visited, device and browser type and approximate location, collected through analytics cookies if enabled.

How we use your information

• To reply to your enquiry and provide audits, proposals and quotes.
• To deliver and manage the services you request.
• To improve our website, content and services.
• To send occasional updates about our services, only where you have agreed — you can opt out at any time.
• To meet legal, tax and accounting obligations.

Cookies and analytics

We may use cookies and similar tools such as Google Analytics to understand how visitors use our website. These tools collect anonymised or aggregated information. You can block or delete cookies in your browser settings; the website will still work.

Sharing your information

We do not sell or rent your personal information. We share it only with trusted service providers who help us operate our business — such as email, hosting, analytics and CRM providers — and only as needed to provide our services, or where required by law.

Client data and confidentiality

When we work on your website, accounts or data, we treat it as confidential, use it only to deliver the agreed services and follow any additional confidentiality terms in our agreement with you. Where we use AI tools to process your content or data, we use business-grade services and only share the information needed for the task.

How long we keep information

We keep enquiry and client information only as long as needed for the purposes above, or as required by law, and then delete or anonymise it.

Your rights

Depending on where you live, including under India’s Digital Personal Data Protection Act, 2023 and Australia’s Privacy Act 1988, you may have the right to access, correct or delete your personal information, withdraw consent and raise a complaint. To make a request, email us at contact@swatiwebtechnologies.com.

Security

We use reasonable technical and organisational measures to protect personal information. No method of transmission over the internet is completely secure, but we work to protect your data.

Third-party websites

Our website may link to other websites. We are not responsible for their content or privacy practices.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page with the date it was last updated.

Contact us

For any privacy questions, contact Swati Web Technologies Pvt. Ltd., Santoshi Vihar, Ayodhya Bypass Road, Bhopal, Madhya Pradesh 462041, India. Email: contact@swatiwebtechnologies.com. Phone: +91 98939 47356.