Customers ask AI first
Many people now ask AI assistants for recommendations before visiting any website.
Overview
AI search optimisation is the practice of making your brand visible, accurately described and recommended in AI-generated answers. It is often called AEO (answer engine optimisation) or GEO (generative engine optimisation).
AI assistants build answers from content they can access and trust: your website, other websites that mention you, reviews, directories and structured data. If your information is unclear, hard to crawl or rarely mentioned elsewhere, AI tools are more likely to recommend a competitor.
We improve all of these signals — the structure and clarity of your content, your brand’s presence across trusted sources and the technical setup AI crawlers rely on — and track how often you appear in AI answers for the questions your customers ask.
Why it matters
Search behaviour is changing fast, and AI answers increasingly shape buying decisions.
Many people now ask AI assistants for recommendations before visiting any website.
AI summaries often appear above traditional results for informational searches.
Visitors who arrive from AI answers have often already decided you are a good fit.
Being cited by AI tools builds credibility with potential customers.
Most competitors have not optimised for AI search yet.
The same improvements usually help your Google rankings too.
What we do
A complete AEO / GEO programme, from visibility audit to ongoing tracking.
We test how AI assistants currently describe your brand, products and competitors for the questions your customers ask. You see where you appear, where competitors appear instead, what AI tools get wrong about you and which sources they rely on.
Ask about AI visibility audits →What we do
AI tools favour content that answers questions clearly and directly. We restructure key pages with concise answers, clear headings, lists, tables, definitions and FAQs, and create new content for important questions you do not yet cover.
Ask about answer-first content →What we do
AI assistants learn about brands from many sources, not just your website. We strengthen your brand entity with consistent information across directories, profiles, review sites and industry publications, and earn mentions in content AI tools trust.
Ask about entity building →What we do
We make sure AI crawlers can access and understand your site: robots rules for AI bots, fast server-rendered pages, structured data for your organisation, products and FAQs, and an llms.txt file that summarises your key pages.
Ask about AI technical setup →What we do
We track how often and how accurately your brand appears in AI answers for a defined set of questions each month, alongside referral traffic from AI tools in your analytics — so you can see progress over time.
Ask about AI visibility tracking →What we do
SEO vs AEO vs GEO
Three related disciplines with the same goal: being found when customers search.
| Factor | SEO | AEO (answer engines) | GEO (generative engines) |
|---|---|---|---|
| Goal | Rank pages in search results | Be the direct answer to a question | Be cited or recommended in AI answers |
| Where | Google and Bing results | Featured snippets, voice, AI Overviews | ChatGPT, Gemini, Perplexity, Copilot |
| Content focus | Keywords and in-depth pages | Concise answers and FAQs | Clear facts, entities and authority |
| Authority signals | Backlinks | Structured, trusted content | Brand mentions across the web |
| Measured by | Rankings and traffic | Snippets and answer presence | Citations and share of voice |
| Our approach | Included | Included | Included — one strategy |
What's included
Every plan includes prompt research, a visibility benchmark, technical setup and monthly tracking.
AI answers change often, so we report on trends and share of voice rather than single results.
Get a free consultationIndustries
Especially valuable for e-commerce, SaaS, professional services, healthcare, education and travel — anywhere customers ask AI for recommendations and comparisons.
AEO / GEO pricing
Start with an audit or choose an ongoing programme. Combine with SEO for the best results.
See where you stand in AI answers today.
Ongoing optimisation for AI visibility.
Complete SEO and AI search programme.
Prices exclude GST where applicable.
AEO (answer engine optimisation) focuses on being the direct answer to questions, for example in featured snippets, voice search and AI Overviews. GEO (generative engine optimisation) focuses on being mentioned and cited by AI assistants like ChatGPT, Gemini and Perplexity. We treat them as one strategy.
No one can guarantee AI answers, because they vary by question, user and model updates. We improve the signals AI tools rely on and track your share of voice over time.
It builds on the same foundations — crawlable pages, helpful content and authority — but places more weight on clear answers, structured facts and brand mentions across other websites.
llms.txt is a simple text file at the root of your website that summarises your most important pages for AI tools. It is a new, lightweight standard that can help AI systems understand your site.
We test a defined set of customer questions across AI assistants every month, record whether and how your brand appears, compare with competitors and track referral traffic from AI tools in your analytics.
Technical and content improvements can be picked up within weeks by some AI tools, while building brand mentions and authority takes several months.
Yes. Many AI tools rely on search engine results and well-ranked pages, so strong SEO remains the foundation of AI visibility.